Shipping Policy

Shipping Policy

We do our best to ship in stock orders within 2-3 days of order being placed. We take great care in each and every order no matter how big or small. Orders are generally shipped via UPS Ground. The average ground shipping time is 3-7 business days (UPS does not deliver on Saturday, Sunday or Holidays). Cutie Pies Children’s Boutique cannot ship merchandise outside of the USA.

Order Total Shipping Cost*
Up to $49.99 $11.95
$50 to $124.99 $8.95
$125 to $174.99 $5.95
$175 and up Free

*Shipping cost is based ground shipping in the 48 continental states and excludes any additional delivery charges as noted in the product description area.

Our website supports United States addresses.  Please note that we are unable to arrange delivery to P.O. Boxes.

Georgia Residents:  Order Totals above for shipping are pre-tax totals. 

Please note:

Original shipping costs are non-refundable.  The return shipping costs are the responsibility of the customer.  If you received free shipping with your purchase, the cost of the initial shipping and handling will be deducted from your refund. Shipping costs will apply to replacement items. Insurance and tracking are recommended, as we are not responsible for packages lost in transit to our return address.

Please call for 2nd day air and next day air (currently not offered online as a shipping option)

Freight: Furniture & Oversized Items

Cutie Pies Children’s Boutique ships furniture & oversized items via UPS, and by specialized furniture carriers. Many factors determine which option is used to ship your purchase, including the weight and dimensions of the product. Some orders are shipped direct from the manufacturer or artist to your residence or business. Please note that we are unable to arrange delivery to P.O. boxes.  

Standard shipping charges are based on the total price of an order and shown in the chart below.

Freight: Furniture & Oversized Items

Order Total Shipping Cost
Up to $199.99 $45.00
$200 to $299.99 $65.00
$301 to $450.99 $125.00
$451 to $650.99 $175.99
$700 & up Call for quote!

*Shipping surcharges for oversized and furniture items are in addition to the costs shown below:

Delivery Time:

Delivery times vary from product to product. Many of our products are individually constructed and painted at the time your order is placed and considered made-to-order, please allow 2-8 weeks for completion and 3-7 days for shipping. Cutie Pies Children’s Boutique will make every effort to expedite your order, however we work with many artisans and manufactures therefore shipping schedules may vary and can exceed 8 weeks. You will be notified by email or phone when your order has shipped.

Freight Shipping for Oversized Merchandise:

If the furniture or merchandise you ordered exceeds the weight and size standards for shipping with UPS or FedEx, shipping will be arranged with a Freight Carrier.

 

Orders:

Prices are calculated in U.S. dollars.

After an order is placed, an order confirmation will be sent immediately via e-mail. Credit cards will be charged at the time of checkout for all items in your shopping cart. If you receive notice that an item or items are backordered, you can choose to cancel the order and your card will be refunded for any backordered items for which you do not wish to wait.

PLEASE NOTE: Since the merchandise you order may be shipped from several locations, items may arrive separately. As a result, they may arrive to you at different times and in separate Packages. You will not incur additional shipping charges.

Most orders ship 2-3 business day after the order is placed.  Orders are not shipped on Saturday, Sunday or major US Holidays.

2nd Day Air and Next Day Air orders ship round shipping to the United States is via UPS.  Your order will only be shipped to a valid billing address (No P.O. Boxes).  Please refer to the order page for the real time calculated shipping charges.


Shipment Refusal:

Customers who refuse to accept delivery of any order will be held responsible for all postage and handling fees associated with the delivery.  If you refuse your shipment upon delivery, there will be a 25% restocking fee assessed on the return.

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